Drutoshop.com

Returns and Refunds:

  • Sellers must clearly state their return and refund policy on each product listing.
  • Sellers are required to honor legitimate return requests and process refunds in a timely manner.
  • Non-compliance with the platform’s return and refund standards may result in penalties.

Platform-Wide Return Policy:

  • Items must be returned within 7 days of receipt.
  • Products must be in original condition, unused, and in original packaging.
  • Buyers are responsible for return shipping costs unless the item is defective or not as described.
  • Refunds will be processed within 3 business days of receiving the returned item.